Overview
Service Science, published by Institute for Operations Research and the Management Sciences (United States), published 116 papers in 2021–2025, and its papers received 825 citations in those years. Its h-index is 44 and its two-year mean citedness is 2.00. On the ITS Journal Score it ranks #12,933 of 62,158 ranked journals and #555 of 3,140 in Business, Management and Accounting.
Key figures
Citations count every citation the journal's papers received in these years, including citations to older papers. Two-year mean citedness is OpenAlex's measure of how often recent papers are cited; it is similar in idea to, but not the same as, an impact factor.
Papers and citations by year
| Year | Papers | Citations received | Open-access papers |
|---|---|---|---|
| 2020 | 31 | 222 | 2 |
| 2021 | 29 | 356 | 1 |
| 2022 | 25 | 215 | 2 |
| 2023 | 25 | 153 | 3 |
| 2024 | 24 | 93 | 5 |
| 2025 | 13 | 8 | 0 |
What it publishes
The leading research topics of its papers (OpenAlex topic classification). Select a topic to find other journals that publish on it.
Similar journals
Ranked journals that publish on the same topics.
| Journal | Field | Score | Papers 2021–2025 | Open access |
|---|---|---|---|---|
| Journal of service management | Business, Management and Accounting | 79.5 | 206 | 56% |
| Journal of Service Theory and Practice | Business, Management and Accounting | 73.6 | 219 | 37% |
| Journal of Service Research | Business, Management and Accounting | 81.3 | 192 | 67% |
| Journal of Creating Value | Business, Management and Accounting | 51.8 | 122 | 32% |
| Journal of Services Marketing | Business, Management and Accounting | 79.6 | 429 | 29% |
| Service Business | Business, Management and Accounting | 70.5 | 167 | 57% |
| International Journal of Quality and Service Sciences | Business, Management and Accounting | 68.7 | 147 | 19% |
| Journal of Service Management Research | Business, Management and Accounting | 44.1 | 117 | 27% |
Identity and sources
- ISSN-L: 2164-3962
- Print ISSN: 2164-3962
- Electronic ISSN: 2164-3970
- Publisher: Institute for Operations Research and the Management Sciences
- Listed in DOAJ: Not yet checked
- Crossref: Not yet checked
- OpenAlex: S2764807039
Figures come from OpenAlex (papers, citations, h-index, topics), Crossref (ISSN check) and DOAJ (open-access listing and fees). They change as records are corrected, so treat them as a dated snapshot. This page does not state whether the journal is indexed in Scopus, Web of Science or PubMed.
Questions
What is the ITS Journal Score of Service Science?
It is 60.0 out of 100, which places it #12,933 among ranked journals. The score combines citation impact (45%), h-index (35%) and size (20%) from open OpenAlex data.
What is the impact factor of Service Science?
This site does not publish Journal Impact Factors, which belong to Clarivate. As an open alternative, its two-year mean citedness in OpenAlex is 2.00.
Is Service Science open access?
9% of its papers from 2021–2025 are recorded as open access.
Does Service Science charge a publication fee?
No fee is recorded in the open data used here. Check the journal's own website for its current fees.